Our courier service can deliver your Gifts & Gift Baskets to any part of New Zealand and we are happy to quote for International delivery.
Customs Fees or Duties
Customs fees or duties issued by the destination country are payable by the recipient of the order. Any fees or duties are the responsibility of the recipient and cannot be reimbursed by Gifts on Rathbone/Gift Guru.
Multiple Items
We will advise you if we need more than one courier ticket, normally we are able to box up several items together and save you money on delivery charges.
Rural Delivery - allow 2 - 3 days extra - this service is beyond our control so please order early if your recipient is on the rural delivery service. We primarily use Aramex couriers with NZ Post as our secondary. If you're unsure if the address you are sending to is deemed rural by the courier company, please check here; https://maps.fastway.co.nz/# We always do our best to get our customers the cheapest delivery prices, but we don't decide what is rural, so please refer to the link to make sure.
Please note we cannot guarantee the exact time nor day of delivery. We will do our best to meet delivery times, please allow sufficient time for delivery - especially Rural orders.
Post Boxes
We are unable to deliver by courier to post boxes. If you must send via Post Box we will get a quote for you from NZ Post.
Phone Numbers
It does assist couriers if you are able to provide your recipients phone number. Couriers require a signature on delivery so if your recipient is not home they will leave a card.
What our Happy Customers have to say about our delivery service -
Hi Just want to say a big THANK YOU for your attention to my nieces 21st key which you sent to the UK for me it is amazing arrived well packed and i am really impressed. Her mum loves it and we are yet to give it to Kylie. Thank you so much again, Sandra UK 14.04.2021
- Sandra UK 14.04.2021Hello all, Just received my Haka bear! He is hilarious, I love him. And what a delivery time! My compliments!
- Aleida (All Blacks fan from The Netherlands) 1 August 2019Hi Michelle Thank you so much for the update Your service has been amazing, thank you for everything. I’ll be sure to use you again probably at Christmas as i wont see mum then either. Have a great weekend
- Joanne Ice Land 24th June 2019.I have purchased from Gifts On Rathbone on two occasions and both times I have found them to be extremely fast & efficient. They have a great personal service element to their business, unlike other online retailers and are happy to ‘go the extra mile’ to provide exemplary customer service. An item I wished to buy was out of stock and they contacted me a few months later when stock was available to see if I still wanted to purchase it which I was thrilled about! I can’t recommend this business highly enough!! Buy with confidence!!
- Angela Cummins January 2015Hi Michelle, OMG I LOVE IT, as you said the wood is lovely, thank you so much for the hassle free service and the prompt shipping, I will surely be telling my friends and family all about the great choice I made when I called Gifts on Rathbone yesterday. Thank you again and have a super week.
- Rachel September 2014"Hi Michelle, yes, you can certainly let people know that it was good being able to contact a business where a person was willing to go out of their way to help. Being so far away from Whangarei over here in Perth our thoughts were to make sure our Father/Father in law would receive a basket of flowers and goodies and a card to brighten his day. It`s a worry when a family member undergoes surgery and is in hospital and even worse when you can`t just go to the hospital to be there to support them. People like you restore my faith in human nature. Thank you for delivering the basket and brightening up which was probably the worst day in my Father in laws life. That personal touch is what a business should be all about and money just can`t buy it. Thank you very much."
- Kerry Hayes, Cottesloe, Perth,Western Australia. Oct 2008Thank you so much!!!! Mum loved her present and said it was beautifully presented and she LOVED the lotions. Will be doing all my future shopping with you guys! Hope you can get the flower service as well, will keep my fingers crossed for you. Can't tell you how much I appreciate your care and service. We are having a heatwave in Sweden!”
- GeraldineThank you for your email, just wanted to let you know that I trawled through about a hundred websites in NZ to find something to send to my family for xmas and I kept coming back to your site (great packaging, value for money and easy to use website) - very impressed so far with my ordering experience. I work for a mail order company in the UK so it is always refreshing to find a great site in NZ! Hope you have a great Xmas!"
- Susan London
© Copyright Gifts On Rathbone - Site Map Phone: 09 459 6070 WHANGAREI New Zealand |